Privacy Policy for Sparshaura

Last Updated: January 29, 2026

At Sparshaura (accessible from https://sparshaura.in/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sparshaura and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at  care@sparshaura.com.

1. Information We Collect

When you visit Sparshaura, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

• Personal Information: This includes your name, shipping address, billing address, payment information (including credit card numbers or UPI details), email address, and phone number. We collect this when you make a purchase or attempt to make a purchase.

• Device Information: When you access the site, we automatically collect information about your device, including your IP address, time zone, web browser, and some of the cookies that are installed on your device.

• Order History: We maintain a record of the crystal products and jewelry you have purchased to provide customer support and personalized recommendations.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.

• Process your orders, arrange for shipping, and provide you with invoices and/or order confirmations.

• Communicate with you (Order updates, customer support).

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our crystal products (if you have opted-in to our newsletter).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: 

• Payment Gateways: We share data with payment processors (such as Razorpay, Cashfree, or GoKwik) to process transactions securely.

• Logistics Partners: We share your name, address, and phone number with courier services to deliver your crystal products.

• Compliance with Law: Finally, we may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

4. Cookies and Web Beacons

Sparshaura uses 'cookies' to enhance your shopping experience. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

Sparshaura's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights

If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Sparshaura does not knowingly collect any Personal Identifiable Information from children under the age of 13.

9. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at  care@sparshaura.com or by mail using the details provided below: